West Creek Emergency Center Temporarily Suspends Services, Effective Wednesday, April 8, 2020
Move allows HCA Virginia to shift critical staff and resources to other campuses to combat COVID-19 outbreak

Richmond, Va, April 6, 2020 — HCA Virginia’s Henrico Doctors’ Hospital will temporarily suspend emergency services at its West Creek Emergency Center (WCEC) at 7 a.m. on Wednesday, April 8, 2020 in order to best deploy the health system’s staff and resources to meet the needs of the community during the outbreak of COVID-19.

Temporarily suspending services at WCEC will allow HCA Virginia to move key clinical staff and physicians, as well as much needed personal protective equipment (PPE), to other facilities within the HCA Virginia network that are experiencing a greater volume of COVID-19 and suspected COVID-19 patients.

“As a leading health system in the community, it is our responsibility to do whatever we can to provide care during this unprecedented challenge,” said Ryan Jensen, CEO of Henrico Doctors’ Hospitals. “Thank you to all our of staff and caregivers – and those throughout our community – for their continued selfless work caring for those in need.”

All other free-standing emergency centers will remain fully operational, including Hanover Emergency Center, Swift Creek ER, and TriCities ER, and will continue to treat COVID-19 patients.

Following CDC guidelines, people who are sick with COVID-19 symptoms – fever, cough, and shortness of breath – should first call their primary care doctor or an urgent care center. Most people will not experience symptoms serious enough to be hospitalized and can recover at home — practicing social distancing to help prevent COVID-19 spread. If you are experiencing more severe symptoms or warning signs such as difficulty breathing or bluish lips, go to your local hospital’s emergency department or call 911. Older adults, or those with pre-existing health concerns, should also take special care.

Please visit the CDC’s website for more information.